Return Policy
Due to the personalized nature of our lamps, we do not accept returns for non-defective items. If your lamp arrives damaged or defective, please contact us within 7 days of delivery to initiate a return.
Refund Process
For approved returns, we offer a full refund or replacement. Refunds are processed within 5-10 business days after we receive the returned item. Shipping costs are non-refundable.
How to Initiate a Return
Contact our support team at support@just4u.com with your order number and photos of the issue. We’ll provide a return instructions.